Privacy Policy

  1. About this Policy

This Privacy Policy describes how we process your personal data at Plemuz. From now on, we’ll call it the ‘Policy’.

It applies to your use of:

All Plemuz streaming services as a user. For example this includes:

Your use of Plemuz on any device.

The personalization of your user experience.

The infrastructure required to provide our services

Connection of your Plemuz account with another application

Both our free or paid streaming options (each a ‘Service Option’)

Other Plemuz services which include a link to this Policy.

These include Plemuz websites, Customer Service and the Community Site

From now on, we’ll collectively call these the ‘Plemuz Service’.

From time to time, we may develop new or offer additional services. They’ll also be subject to this Policy, unless stated otherwise when we introduce them.

This Policy is not…

The ‘’Terms of Use’’, which is a separate document. The Terms of Use outline the legal contract between you and Plemuz for using the Plemuz Service. It also describes the rules of Plemuz and your user rights.

Plemuz has a legal obligation to keep the data, or

Plemuz needs the data to establish, exercise or defend legal claims. For example, if there’s an unresolved issue relating to your account

There are several ways you can erase personal data from Plemuz:

To remove audio content from your profile, select the relevant content and choose to remove it. You can also contact us to request erasure

Restriction Request that we stop processing all or some of your personal data.

You can do this if:

Your personal data is inaccurate

Our processing is unlawful

We do not need your information for a specific purpose, or

You object to our processing and we are assessing your objection request. See section ‘Object’ below

You can request that we stop this processing temporarily or permanently.            

You can exercise your right to restriction by contacting us.

Object to us processing your personal data.

You can do this if:

Plemuz is processing your personal data on the legal basis of legitimate interests, or

Plemuz is processing your personal data for tailored advertising

To exercise your right to object, you can:

Use controls on the Plemuz Service to switch off or adjust some features which process your personal data. See the end of this section on how you can control tailored advertising.

Data portability  Request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party’s service.

You can request us to transmit your data when we are processing your personal data on the legal bases of consent or performance of contract. However, Plemuz will try to honor any request to the extent possible.  For information about how to exercise the right to portability, see ‘Access’ above.

Not be subject to automated decision making    

Not be subject to a decision based solely on automated decision making (decisions without human involvement), including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.           Plemuz does not carry out this type of automated decision making in the Plemuz Service.

Withdrawal of consent:  Withdraw your consent to us collecting or using your personal data.

You can do this if Plemuz is processing your personal data on the legal basis of consent.              To withdraw your consent, you can:

Adjust the relevant control on Plemuz

or you can contact us.

Right to lodge a complaint ; Contact the Nigeria Authority for Privacy Protection or your local data protection authority about any questions or concerns. You can find the Nigeria data protection details here. You can also go to the website of your local data protection authority.

Tailored advertising controls

What is tailored advertising?

This is when we use information about you to tailor ads to be more relevant to you. This is also known as interest-based advertising.

An example of tailored advertising is when an advertising partner has information suggesting you like cars. This could enable us to show you ads about cars.

How to control tailored advertising:

You can control tailored advertising in your account Privacy Settings under ‘Tailored Ads’.

You can also control tailored advertising for some Muzcasts using the link in the episode’s show description. This applies where the content provider inserts advertising into the Muzcast to fund it. The hosting provider, which might not be Plemuz, manages these controls for the Muzcast.

If you are ‘opted out’ of Tailored Ads in your Privacy Settings, you may still get advertising. This can include on our free Service Option, as well as our paid Service Option, as applicable (for example, advertising in muzcasts). This type of advertising is based on your registration information and what you are currently listening to on our services. For example, if you are listening to a cooking muzcast, you may hear an ad for a food processor.

3. Personal data we collect about you

These tables set out the categories of personal data we collect from you. You can also watch our video about Personal Data at Plemuz.

Collected when you sign up for the Plemuz Service or when you update your account

Category Description.

User Data           

Personal data that we need to create your Plemuz account and that enables you to use the Plemuz Service.

The type of data collected and used depends on the type of Service Option you have. It also depends on how you create your account, the country you are in, and if you use third party services to sign in.

 This may include you’re:

Profile name

Username

Stage name

Email address

Password

Phone number

Date of birth

Gender

Street address (see further details below)

Country

University/college (for Plemuz Student Plan)

We receive some of this data from you e.g. from the sign up form or account page.

We also collect some of this data from your device e.g. country or region.

 For more information about how we collect and use this data, see ‘Your general (non-precise) location’ in the Usage Data category.

Street Address Data We may ask for and process your street address for the following reasons:

To check eligibility for a Service Option

To deliver notices which are required by law

To deliver support options

For billing and tax administration

To deliver physical goods or gifts which you have requested

In some cases, we may use a third party application to help you verify your address, such as Google Maps.

Collected through your use of the Plemuz Service

Categories Description

Usage Data

Personal data collected and processed about you when you’re accessing or using the Plemuz Service.

There are a few types of information this includes, listed in the following sections.

Information about how you use Plemuz Examples include:

Information about your Plemuz Service Option

Your actions with the Plemuz Service (including date and time), such as:

Search queries

Streaming history

Playlists you create

Your library

Browsing history

Account settings

Interactions with other Plemuz users

Your use of third party services, devices and applications in connection with the Plemuz Service

Inferences (i.e., our understanding) of your interests and preferences based on your usage of the Plemuz Service

Content you provide when participating in Plemuz promotions, such as contests or sweepstakes

Content you post to any part of the Plemuz Service. For example: images, audio, text, titles, descriptions, communications, and other types of content

Your technical data

Examples include:

URL information

Online identifiers such as cookie data and IP addresses

Information about the devices you use such as:

Device IDs

Network connection type (e.g. Wi-Fi, 4G, LTE, Bluetooth)

Provider

Network and device performance

Browser type

Language

Information enabling digital rights management

Operating system

Plemuz application version

Information which enables us to discover and connect with third party devices and applications. Examples of this information are the device name, device identifiers, brand and version.

 Examples of third party devices and applications are:

Devices on your Wi-Fi network (such as speakers) which can connect to the Plemuz Service

Devices your operating system makes available when connecting via Bluetooth, plugin, and installation

Plemuz partner applications to determine whether the application is installed on your device

Your general (non-precise) location

Your general location includes country, region or state. We may learn this from technical data (e.g. your IP address, language setting of your device) or payment currency.

We need this to:

Meet geographic requirements in our agreements with the owners of content on the Plemuz Service

Deliver content and advertising that’s relevant to you

Your device sensor data

Motion-generated or orientation-generated device sensor data if needed to provide features of the Plemuz Service that require this data. This is data which your device collects about the way you move or hold your device.

Additional data you may choose to give us

Categories          Description

Voice Data

If voice features are available in your market and where you’ve chosen to use a voice feature, we collect and process voice data. Voice data means audio recordings of your voice and transcripts of those recordings.

For more information on how different voice features work, and how you can control and turn them off, see our Voice Control Policy.

Payment and Purchase Data       

If you make any purchases from Plemuz or sign up for a paid Service Option or a trial, we will need to process your payment data.

The exact personal data collected and used will vary depending on the payment method. It will include information such as:

Name

Date of birth

Payment method type (e.g. credit or debit card)

If using a debit or credit card, the card type, expiration date, and certain digits of your card number Note: For security, we never store your full card number

ZIP/postal code

Mobile phone number

Details of your purchase and payment history

Survey and Research Data When you respond to a survey or take part in user research, we collect and use the personal data you provide.

We receive some of the data mentioned above from third parties. The below table describes the categories of those third parties.

Third party sources that we receive your data from

Categories of third parties Description    

Data categories

Authentication partners If you register for or log into the Plemuz Service using another service, that service will send your information to us. This information helps create your account with us.      

User Data

Third party applications, services and devices you connect to your Plemuz account     If you connect your Plemuz account to a third party application, service or device, we may collect and use information from them. This collection is to make the integration possible.

These third party apps, services or devices may include:

Social media

Devices including:

Audio (e.g. speakers and headphones)

Smart watches

Televisions

Mobile phones and tablets

Automotive (e.g. cars)

Games consoles

Services or platforms such as voice assistants or content platforms

We’ll ask your permission before we collect your information from certain third parties.

Usage Data

Technical service partners We work with technical service partners that give us certain data. This includes mapping IP addresses to non-precise location data (e.g., country or region, city, state).

This makes it possible for Plemuz to provide the Plemuz Service, content, and features.

We also work with security service providers who help us protect user accounts.

Usage Data

Payment partners and Merchants; if you choose to pay through third parties (e.g. Telco carriers) or by invoice, we may get data from our payment partners.

This allows us to:

Send you invoices

Process your payment

Give you what you’ve purchased

If we direct you to a merchant, we receive data from the merchant that is related to your purchase. For example, we might direct you to an artist’s merchandise store on a third party platform or to a third party ticketing website.

Receiving this data allows us to:

Calculate any commissions owed to us

Analyse the effectiveness of our partnership with these merchant partners

Understand your interests

Payment and Purchase Data

Advertising and marketing partners

We receive inferences from certain advertising or marketing partners. These inferences are the partners’ understanding of your interests and preferences.

This allows us to deliver more relevant ads and marketing.           

Usage Data

Acquired companies we may receive data about you from companies we acquire. This is to enhance our services, products, and offerings.   

User Data

If you download the Plemuz mobile app and try Plemuz using a logged out user experience, we will collect limited information about your usage of the Plemuz Service, including Usage Data. We do this to understand how you are accessing and using the Service. We also do this to ensure we provide the right experience for you, for example based on your country or region. If you decide to create a Plemuz account to experience our service in full, then we will combine this data with your Plemuz account data.

4. Our purpose for using your personal data

The table below sets out:

Our purpose for processing your personal data

Our legal justifications (each called a ‘legal basis’) under data protection law, for each purpose

Categories of personal data which we use for each purpose. See more about these categories in Section 3 ‘Personal data we collect about you’

You can also watch our video about Personal Data at Plemuz.

Here is a general explanation of each ‘legal basis’ to help you understand the table:

Performance of a Contract: When it’s necessary for Plemuz (or a third party) to process your personal data to:

Comply with obligations under a contract with you. This includes Plemuz obligations under the Terms of Use to provide the Plemuz Service to you, or

Verify information before a new contract with you begins.

Legitimate Interest: When Plemuz or a third party has an interest in using your personal data in a certain way, which is necessary and justified considering any possible risks to you and other Plemuz users. For example, using your Usage Data to improve the Plemuz Service for all users. Contact us if you want to understand a specific justification.

Consent: When Plemuz asks you to actively indicate your agreement to Plemuz’s use of your personal data for a certain purpose.

Compliance with Legal Obligations: When Plemuz must process your personal data to comply with a law.

Purpose for processing your data Legal basis that permits the purpose Categories of personal data used for the purpose.

To provide the Plemuz Service in accordance with our contract with you.

For example, when we use your personal data to:

Set up an account for you

Personalize your account, or

Provide the Plemuz app when you download it onto your device

Performance of a Contract

User Data

Street Address Data

Usage Data

Voice Data

Payment and Purchase Data

To provide further parts of the Plemuz Service.

For example, when we use your personal data to enable you to share a link to Plemuz content with someone else.       

Legitimate Interest

Our legitimate interests here include:

Keeping the Plemuz Service running and functional

Allowing users to access and use the Plemuz Service

User Data

Street Address Data

Usage Data

Voice Data

Payment and Purchase Data

To provide certain additional voluntary features of the Plemuz Service. When this is the case, we will clearly ask for your consent.            

Consent       

User Data

Usage Data

Survey and Research Data

Payment and Purchase Data

To diagnose, troubleshoot, and fix issues with the Plemuz Service.    

Performance of a Contract

User Data

Usage Data

To evaluate and develop new features, technologies, and improvements to the Plemuz Service.

For example:

We use personal data to develop and improve our personalized recommendation algorithms

We analyse how our users react to a particular new feature and see whether we should make any changes

Legitimate Interest

Our legitimate interests here include developing and improving products and features for our users.            

User Data

Usage Data

Voice Data

Survey and Research Data

For marketing or advertising where the law requires us to collect your consent.

For example, when we use cookies to understand your interests or the law requires consent for email marketing.

Legitimate Interest

Our legitimate interests here include using advertising to fund the Plemuz Service, so that we can offer much of it for free.             

User Data

Usage Data

Survey and Research Data

To comply with a legal obligation that we are subject to.

This might be:

An obligation under the law of the country / region you are in

Nigeria (because of our headquarters in Abuja), or

Nigerian law that applies to us.

For example, when we use your date of birth when required for age verification purposes. Compliance with legal obligations.

User Data

Street Address Data

Usage Data

Voice Data

Payment and Purchase Data

Survey and Research Data

To comply with a request from law enforcement, courts, or other competent authorities.

Compliance with legal obligations, and legitimate interest our legitimate interests here include assisting law enforcement authorities to prevent or detect serious crime.      

User Data

Street Address Data

Usage Data

Voice Data

Payment and Purchase Data

Survey and Research Data

To fulfil contractual obligations with third parties.

For example, when we provide pseudonymised data about our users’ listening because we have an agreement with a Plemuz rights holder to do so.

Pseudonymised data means that your data is identified by a code rather than your name or other directly identifying information.

Legitimate Interest

Our legitimate interests here include:

Maintaining our relationships with artists so that we can provide the Plemuz Service

Maintaining our relationships with other third parties for the same reason

Payment and Purchase Data

To take appropriate action with reports of intellectual property infringement and inappropriate content.         

Legitimate Interest

Our legitimate interests here include protecting intellectual property and original content.      

Payment and Purchase Data

To establish, exercise, or defend legal claims.

For example, if we are involved in litigation and we need to provide information to our lawyers in relation to that legal case.              Our legitimate interests here include:

Seeking legal advice

Protecting ourselves, our users or others in legal proceedings

 To conduct business planning, reporting, and forecasting.

For example, when we look at aggregated user data like the number of new sign ups in a country in order to plan new locations to launch our products and features in.            

Our legitimate interests here include researching and planning so that we can keep running our business successfully.    

User Data

Usage Data

Payment and Purchase Data

To process your payment.

For example, when we use your personal data to let you purchase a Plemuz subscription.             

Performance of a Contract, and consent

User Data

Payment and Purchase Data

Street Address Data

To keep the Plemuz Service secure and to detect and prevent fraud.

For example, when we analyse Usage Data to check for fraudulent use of the Plemuz Service.       

Legitimate Interest

Our legitimate interests here include protecting the Plemuz Service and our users against fraud and other illegal activity.          

User Data

Street Address Data

Usage Data

Payment and Purchase Data

To conduct research and surveys.

For example, when we contact our users to ask for your feedback.    

Legitimate Interest

Our legitimate interests here include to understand more about how users think about and use the Plemuz Service.

User Data

Usage Data

Voice Data

Survey and Research Data

In jurisdictions where legitimate interest is not recognized as a legal basis, we rely on contractual necessity or consent.

5. Sharing your personal data

This section sets out who receives personal data which is collected or generated through your use of the Plemuz Service.

Publicly available information

The following personal data will always be publicly available on the Plemuz Service (except to any user you have blocked):

Your profile name

Your profile photo

Your public playlists

Other content you post on the Plemuz Service, and any associated titles, descriptions and images

Who you follow on the Plemuz Service?

Who follows you on the Plemuz Service?

You or another user can share certain information on third party services, like social media or messaging platforms. This includes:

Your profile

Any content you post on and details about that content

Your public playlists

When this sharing occurs, the third party service may store a copy of it to support their features.

Personal data you may choose to share

We will only share the following personal data with those outlined in the table below:

To connect your Plemuz account, or so that you can use the Plemuz Service in connection with third party applications, services or devices.

Examples of such third party applications, services and devices include:

Social media applications

Speaker devices

Televisions

Automotive platforms

Voice assistants

You can see and remove many third party connections under ‘Apps’ in your account.

Support community

User Data

To enable you to use the Plemuz Support Community service.

When you register for an account on the Plemuz Support Community, we’ll ask you to create a profile name.

 This will be publicly displayed to anyone who uses the Plemuz Support Community. We’ll also display any questions or comments you post.

Other Plemuz users        

User Data

Usage Data

Voice Data

To share information about your use of the Plemuz Service with other Plemuz users. These could include your followers on Plemuz.

 To receive news or promotional offers from artists, record labels or other partners.

You may choose to share your User Data for this purpose. You’ll always have the option to change your mind and withdraw your consent at any time.

Information we may share

See this table for details of who we share to and why.

Categories of recipients, Categories of data,

Reason for sharing

Service providers     

User Data

Street Address Data

Usage Data

Voice Data

Payment and Purchase Data

Survey and Research Data

So, they can provide their services to Plemuz.

These service providers include those we hire to:

Give customer support

Operate the technical infrastructure we need to provide the Plemuz Service

Assist in protecting and securing our systems and services (e.g. Google’s reCAPTCHA)

Help market Plemuz’s (and our partners’) products, services, events and promotions

Payment partners    

User Data

Payment and Purchase Data

So they can process your payments, and for anti-fraud purposes.

Advertising partners              

User Data

Usage Data

So they can help us deliver more relevant advertising to you on the Plemuz Service, and help measure the effectiveness of ads.

For example, our ad partners help us facilitate tailored advertising.

Marketing Partners 

User Data

Usage Data

To promote Plemuz with our partners. We share certain User Data and Usage Data with these partners where necessary to:

Enable you to participate in Plemuz promotions, including trials or other bundled offers

To promote Plemuz in media and advertising published on other online services

Help us and our partners to measure the effectiveness of Plemuz promotions

Examples of partners include:

Marketing or sponsorship partners

Websites and mobile apps who sell us advertising space on their services

Device, app and mobile partners who also offer Plemuz promotions

Our partners may also combine the personal data we share with them with other data they collect about you, e.g. your use of their services. We and our partners may use this information to present you with offers, promotions, or other marketing that we think you’ll find relevant.

Hosting Platforms    

Usage Data

Hosting platforms host podcasts so that they can deliver them to you. We share certain data, such as your IP address, with the hosting platforms when you play a Muzcast. We also allow you to stream Muzcast available from other hosting platforms not owned by Plemuz.

Muzcast providers should explain in the show or episode description which platform is hosting the Muzcast. See the hosting platform’s own privacy policy for how they use data shared with them.

Academic researchers           

User Data

Usage Data

For activities such as statistical analysis and academic study, but only in a pseudonymised format.

Other Plemuz group companies, including companies that Plemuz acquires   

User Data

Street Address Data

Usage Data

Voice Data

Payment and Purchase Data

Survey and Research Data

To carry out our daily business operations and so we can maintain, improve and provide the Plemuz Service and acquired companies’ services to you.

For example:

Enabling our employees who work for different group companies to develop and improve features for the Plemuz Service

Sharing data with our measurement companies to measure the effectiveness of ad campaigns that run on the Plemuz Service

Sharing data with our Muzcast companies to better understand user listening trends

Law enforcement and other authorities, or other parties to litigation

User Data

Usage Data

When we believe in good faith it’s necessary for us to do so, for example:

To comply with a legal obligation

To respond to a valid legal process (such as a search warrant, court order, or subpoena)

For our own or a third party’s justifiable interest, relating to:

National security

Law enforcement

Litigation (a court case)

Criminal investigation

Protecting someone’s safety

Preventing death or imminent bodily harm

Purchasers of our business   

User Data

Street Address Data

Usage Data

Voice Data

Payment and Purchase Data

Survey and Research Data

If we were to sell or negotiate to sell our business to a buyer or possible buyer.

In this case, we may transfer your personal data to a successor or affiliate as part of that transaction.

6. Data retention

We keep your personal data only as long as necessary to provide you with the Plemuz Service and for Plemuz’s legitimate and essential business purposes, such as:

Maintaining the performance of the Plemuz Service

Making data-driven business decisions about new features and offerings

Complying with our legal obligations

Resolving disputes

Here are some of the categories of our retention periods:

Data retained until you remove it

It’s your right to request that we delete certain of your personal data. See the section on ‘Erasure’ in Section 2 ‘Your personal data rights and controls’ for more information.

Data that expires after a specific period of time

We have set certain retention periods so that some data expires after a specific period of time.

Data retained until your Plemuz account is deleted

We keep some data until your Plemuz account is deleted. When your Plemuz account is deleted, your data is deleted or anonymised.

Data retained for extended time periods for limited purposes

After your account is deleted, we keep some data for a longer time period but for very limited purposes.

Criteria used to determine the retention periods include:

What is the appropriate retention period to carry out our purpose? Our systems are designed to automatically ‘age out’ data based on a defined retention period. We choose the retention period based on its legitimate business purpose.

Do we need to keep data to ensure the service that users expect? We keep personal data for an appropriate period to deliver a personalized service to our users over time. We typically keep streaming history for the life of an account, for example, to provide retrospective playlists that users enjoy and personalized recommendations that take listening habits into account.

Are users able to update or delete the data themselves? Where users are able to see and update the personal data themselves, we keep the information for as long as the user chooses.

Do we need to keep the data to uphold our rules and keep our service safe? We may keep data that has been removed from the Plemuz Service for a limited period of time.

This is:

To help ensure user safety

To protect against harmful content on our platform

To take action with reports of intellectual property infringement

This also helps us investigate potential breaches of our User Guidelines and Platform Rules.

Is Plemuz subject to a legal or contractual obligation to keep or delete the data? Examples include mandatory data retention laws, government orders to preserve data relevant to an investigation or data kept for the purposes of litigation. Conversely, we will remove unlawful content if the law requires us to do so.

7. Transfer to other countries

Because of the global nature of our business, Plemuz shares personal data internationally with Plemuz group companies, subsidiaries, subcontractors and partners in order to provide the Plemuz Service to you. They may process your data in countries whose data protection laws are not considered to be as strong as Nigerian laws or the laws which apply where you live. For example, they may not give you the same rights over your data.

Whenever we transfer personal data internationally, we use tools to:

Make sure the data transfer complies with applicable law

To ensure each data transfer complies with applicable Nigerian legislation, we use the following legal mechanisms:

Standard Contractual Clauses (‘SCCs’). These clauses require the other party to protect your data.

 For example, we use SCCs to transfer the personal data described in Section 3 ‘Personal data we collect about you’ to our hosting provider which uses servers in Nigeria. You can exercise your rights under the Standard Contractual Clauses by contacting us or the third party who processes your personal data.

Adequacy Decisions. This means that we transfer personal data to countries outside of the Nigeria Data Protection Act which have adequate laws to protect personal data, as determined by the commission. For example, we transfer the personal data described in Section 3 ‘Personal data we collect about you’ to vendors based in the United Kingdom, Canada, Japan, Republic of Korea and Switzerland.

We also identify and use additional protections as appropriate for each data transfer. For example, we use:

Technical protections, such as encryption and pseudonymisation

Policies and processes to challenge disproportionate or unlawful government authority requests

8. Keeping your personal data safe

We’re committed to protecting our users’ personal data. We put in place appropriate technical and organizational measures to help protect the security of your personal data. However, be aware that no system is ever completely secure.

We have put various safeguards in place to guard against unauthorized access and unnecessary retention of personal data in our systems. These include pseudonymisation, encryption, access, and retention policies.

To protect your user account, we encourage you to:

Use a strong password which you only use for your Plemuz account

Never share your password with anyone

Limit access to your computer and browser

Log out once you have finished using the Plemuz Service on a shared device

Read more detail on protecting your account

You can log out of Plemuz in multiple places at once by using the ‘Sign out everywhere’ function on your account page.

If other individuals have access to your Plemuz account, then they can access personal data, controls and the Plemuz Service available in your account. For example, you might have allowed someone to use your account on a shared device.

It’s your responsibility to only allow individuals to use your account where you’re comfortable sharing this personal data with them. Anyone else’s use of your Plemuz account may impact your personalized recommendations and be included in your data download.

9. Children

Note: This Policy doesn’t apply to Plemuz Kids unless the Plemuz Kids Privacy Policy says so. Plemuz Kids is a separate Plemuz application.

The Plemuz Service has a minimum ‘Age Limit’ in each country or region. The Plemuz Service is not directed to children whose age:

Is under the age of 13 years

Makes it illegal to process their personal data, or

Requires parental consent to process their personal data

We do not knowingly collect or use personal data from children under the applicable Age Limit. If you’re under the Age Limit, do not use the Plemuz Service, and do not provide any personal data to us. Instead, we recommend using a Plemuz Kids account.

If you’re a parent of a child under the Age Limit and become aware that your child has provided personal data to Plemuz, contact us.

If we learn that we’ve collected the personal data of a child under the applicable Age Limit, we’ll take reasonable steps to delete the personal data. This may require us to delete the Plemuz account for that child.

When using a shared device on the main Plemuz Service, be cautious about playing or recommending any inappropriate content to individuals under 18 years old.

10. Changes to this Policy

We may occasionally make changes to this Policy.

When we make material changes to this Policy, we’ll provide you with prominent notice as appropriate under the circumstances. For example, we may display a prominent notice within the Plemuz Service or send you an email or device notification.

11. How to contact us

For any questions or concerns about this Policy, contact our Data Protection Officer any one of these ways:

email; plemuzapp@gmail.com write to us at: Shop 4, Fally plaza, Old Karu Road, Mararaba, Abuja, Nigeria. Plemuz is the data controller of personal data processed under this Policy.

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